Data Protection & Privacy

h888 Privacy Policy — Your Data, Protected

h888 takes your privacy seriously. This policy explains what personal data we collect when you use our platform, how we use it, who we may share it with and what rights you have as a registered player in Pakistan.

Last updated: January 2026  |  Applies to all h888 players
Privacy at a Glance

The most important points from our Privacy Policy, summarised clearly before you read the full document.

We Only Collect What We Need

h888 collects personal data strictly for the purpose of running your account, processing PKR payments via JazzCash, Easypaisa and Raast, and keeping the platform secure. We do not collect unnecessary data and we do not ask for information we have no use for.

Your Data Is Encrypted

All personal and financial data transmitted through h888 is protected with industry-standard SSL/TLS encryption. Your payment details, account credentials and transaction history are never stored or transmitted in plain text.

We Do Not Sell Your Data

h888 does not sell, rent or trade your personal information to any third party for marketing purposes. Your data belongs to you. We share it only where strictly necessary — for example, with payment processors to complete your PKR transactions.

You Control Your Data

You have the right to access the personal data h888 holds about you, request corrections and, in certain circumstances, request deletion. These rights can be exercised by contacting our support team at any time via your account.

Cookies for a Better Experience

h888 uses cookies and similar technologies to keep you logged in, remember your preferences and improve site performance. We do not use third-party advertising cookies. You can manage cookie settings through your browser at any time.

No Data Collected from Minors

h888 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an underage person has registered, the account is closed and any collected data is deleted promptly.

1 Who We Are

h888 is an online betting and gaming platform operating at h888.st, offering sports betting, casino games, live dealer tables, bingo, fish games and a VIP rewards programme to adult players in Pakistan.

For the purposes of this Privacy Policy, h888 is the data controller — meaning we determine how and why your personal data is collected and processed. When you register an account, deposit PKR, place a bet or interact with any feature on h888, this policy applies to you.

If you have any questions about how we handle your data, you can reach our support team at any time through the live chat in your account or via email at [email protected].

This Privacy Policy should be read alongside our Terms and Conditions. Together, these two documents govern your relationship with h888 and your use of the platform.

2 Data We Collect

h888 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party sources such as payment processors.

The categories of data we collect include:

Category Examples How Collected
Identity Data Full name, date of birth, CNIC number, selfie with ID Registration & verification forms
Contact Data Mobile number, email address Registration & account settings
Financial Data JazzCash / Easypaisa / Raast account reference, bank account details, transaction amounts in PKR Cashier & payment processor
Technical Data IP address, device type, browser, operating system, session data Automatically via cookies and server logs
Usage Data Pages visited, games played, bets placed, login history Platform activity tracking
Communications Data Support chat transcripts, emails sent to h888 Your communications with us

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions or health records, except where identity verification specifically requires a government-issued photo ID.

3 How We Use Your Data

h888 uses your personal data only for legitimate purposes directly related to operating your account and providing our services. We do not use your data for purposes unrelated to h888.

  • Account management: To create, maintain and manage your h888 account, including login security and account preferences.
  • Payment processing: To process deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
  • Identity verification: To verify your identity and age as required before processing large withdrawals or as part of standard account review.
  • Platform security: To detect and prevent fraud, account abuse, bonus misuse, money laundering and other prohibited activity outlined in our Terms and Conditions.
  • Service communication: To send you account notifications, transaction confirmations, promotional offers (where you have opted in) and important updates about the platform.
  • Platform improvement: To analyse usage patterns and improve the h888 platform, game selection, payment flow and overall user experience for Pakistani players.
  • Responsible Gaming: To monitor gaming activity and identify signs of problem gambling, allowing us to offer appropriate responsible gaming tools where needed.
  • Legal compliance: To comply with applicable legal obligations, including responding to legitimate requests from relevant authorities.

h888 will never use your personal data to make fully automated decisions that have a significant legal effect on you without giving you the opportunity to request a human review.

4 Legal Basis for Processing

h888 processes your personal data on one or more of the following legal grounds:

  • Contractual necessity: Processing is required to fulfil our obligations under the Terms and Conditions — for example, running your account, processing PKR transactions and settling bets.
  • Legitimate interests: Processing is necessary for h888's legitimate interests, such as fraud prevention, platform security and improving our services, provided these interests are not overridden by your rights.
  • Legal obligation: Processing is required to comply with a legal obligation — for example, identity verification or responding to a lawful authority request.
  • Consent: Where we rely on your consent — for example, to send you marketing communications — you can withdraw that consent at any time by contacting support or updating your communication preferences in your account settings.

5 Sharing Your Data

h888 does not sell your personal data. We share it only where necessary to deliver our services or meet legal requirements. The categories of third parties we may share data with include:

  • Payment service providers: JazzCash, Easypaisa, Raast and bank partners, to process your PKR deposits and withdrawals. These providers have their own privacy policies that govern their handling of your financial data.
  • Identity verification services: Third-party KYC providers used to verify your identity and age documents where required.
  • Technology and hosting providers: Cloud hosting and infrastructure partners who store and process data on h888's behalf under strict data processing agreements.
  • Game providers: Where you play third-party casino games hosted on the h888 platform, limited technical data (such as player ID and session data) may be shared with the game provider to run the game.
  • Legal and regulatory authorities: Where required by law or in response to a legitimate legal process, h888 may disclose personal data to relevant authorities.

All third parties with whom h888 shares personal data are required to handle it securely, use it only for the specified purpose and comply with applicable data protection standards.

h888 does not share your personal data with advertisers, data brokers or any third party for commercial marketing purposes.

6 Payment Data & PKR Transactions

When you make a deposit or request a withdrawal on h888, your financial data is handled with the highest level of care. h888 does not store your full JazzCash PIN, Easypaisa MPIN, bank card number or any other sensitive payment authentication credentials on our servers.

Payment transactions are processed through encrypted channels directly by your chosen payment provider. h888 retains only the transaction reference, amount, date, payment method type and account identifier necessary to maintain your transaction history and resolve any disputes.

  • All PKR transactions are logged and visible in your account transaction history.
  • If you suspect any unauthorised transaction on your h888 account, contact support immediately.
  • h888 may place a temporary hold on withdrawals pending identity verification as described in the Terms and Conditions.

7 Cookies & Tracking Technologies

h888 uses cookies and similar technologies (such as local storage and session tokens) to provide a functional, personalised experience when you use the platform. Cookies are small text files stored on your device by your browser.

The types of cookies h888 uses:

  • Essential cookies: Required for the platform to function — these keep you logged in and maintain your session security. These cannot be disabled without affecting your ability to use h888.
  • Functional cookies: Remember your preferences such as language settings, display options and recently viewed games or sports markets.
  • Analytics cookies: Help h888 understand how players use the platform — which pages are most visited, where users encounter issues and how we can improve the experience. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, bot access and suspicious login attempts.

h888 does not use third-party advertising or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may affect your ability to log in and use the platform normally.

8 Data Retention

h888 retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention period depends on the type of data and the reason it was collected.

  • Account and identity data: Retained for the duration of your account and for a period after closure to comply with any applicable legal obligations.
  • Transaction records: PKR deposit and withdrawal records are retained for a minimum period necessary for financial record-keeping and dispute resolution purposes.
  • Support communications: Chat transcripts and email correspondence are retained for a defined period to allow for quality assurance and dispute reference.
  • Technical and usage data: Retained in aggregated or anonymised form for platform analytics; individual session logs are retained for a shorter period.

When personal data is no longer required, h888 securely deletes or anonymises it so that it can no longer be linked back to you.

9 Data Security

h888 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and h888 servers.
  • Encrypted storage of sensitive data including identity documents and financial records.
  • Access controls that limit which h888 staff can view personal data, based on role and necessity.
  • Regular security reviews and monitoring of the platform for vulnerabilities and threats.
  • Two-factor authentication options available to players to enhance account login security.

While h888 takes every reasonable precaution to secure your data, no online platform can guarantee absolute security. You are also responsible for keeping your account password confidential and for logging out of shared devices. If you believe your account has been compromised, contact h888 support immediately.

h888 will never contact you by email, SMS or phone to ask for your full account password or payment PIN. If you receive such a request claiming to be from h888, do not respond and report it to our support team.

10 Your Privacy Rights

As an h888 player, you have the following rights regarding your personal data. You can exercise any of these rights by contacting our support team through your account or via email.

Right to Access

Request a copy of the personal data h888 holds about you and information about how it is used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held in your h888 account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

Right to Object

Object to processing of your data based on legitimate interests, including use for direct marketing communications.

Right to Restriction

Request that h888 restrict processing of your data in certain circumstances, such as while a data accuracy dispute is being resolved.

Right to Portability

Request a machine-readable copy of your personal data that you provided to h888, where technically feasible.

h888 will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request. There is no charge for exercising your rights under normal circumstances.

11 Children's Privacy

h888 is strictly intended for adults aged 18 and above. We do not knowingly collect, process or store personal data belonging to anyone under the age of 18. All new registrations are subject to age verification checks.

If h888 discovers that a registered account belongs to a minor, we will immediately close the account, delete the associated personal data and return any deposited real-money balance to the original payment source. Winnings generated by an underage account will not be paid out.

If you are a parent or guardian and believe your child has registered on h888, please contact our support team immediately at [email protected] and we will take prompt action.

12 Changes to This Privacy Policy

h888 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we process your data, h888 will notify registered players via in-platform notification or email where appropriate. Your continued use of h888 after any update to this policy constitutes your acceptance of the revised terms.

We recommend checking this page periodically, especially if you receive a notification about a policy update. The current version of the Privacy Policy is always the one published at h888.st/privacy-policy.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way h888 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Live chat: Available directly within your h888 account — the fastest way to reach us.
  • Email: [email protected] — we aim to respond to all email queries promptly.

You may also find helpful information in our FAQ, review our Terms and Conditions or learn about self-management tools on the Responsible Gaming page.

h888 is committed to resolving any privacy-related concerns quickly and transparently. We take every query seriously and will always provide a clear, honest response.

Your Privacy Is Protected at h888

Now that you know how h888 protects your data, join thousands of Pakistani players betting on Cricket, PSL, T20 and more — with safe PKR payments via JazzCash and Easypaisa.